From Queries to Collaboration: How to Engage Physicians in CDI Webinar

Bio
Akeela Karmali is a healthcare information leader with over two decades of experience in clinical coding, Clinical Documentation Improvement (CDI), and health data strategy. She currently leads consulting services at Solventum, where she works with health systems to optimize documentation, coding accuracy, and data-driven decision-making.

Akeela has held senior leadership roles across hospital operations and health technology, including serving as a national leader for computer-assisted coding in Canada. She is a recognized thought leader in CDI and health information management and has contributed to advancing CDI practices across Canadian healthcare organizations.

• Synopsis of your presentation 

Clinical Documentation Improvement (CDI) programs have matured across many healthcare systems, yet one persistent challenge remains: meaningful physician engagement. This session explores why traditional approaches—focused on queries, education, and compliance—often fall short, and reframes physician engagement as a relationship, workflow, and change management challenge rather than a documentation issue alone.