In this session, we will discuss some of the common challenges and rewards that come with Clinician education and introducing our Clinician Partners to the Risk Adjustment methodology. Additionally, we will discuss how we can maintain the integrity of our programs, learn about the 3-Ps of clinician education, and review some examples of how to communicate with clinicians in an effective, efficient and successful manner.

Entering the medical field in 2001, Janice Bown began her career as a certified transcriptionist, specializing in primary care and orthopedics. Following that, Janice spent 16 years at a busy upstate NY practice, and this is where she began coding, achieving her CPC in 2014. In 2019 she entered the payer side and the world of Risk Adjustment and found her passion in education. Janice enjoys providing timely education to clinicians and coding teams with a focus on accuracy in coding and documentation, always supporting the goal of excellent patient care. As an AAPC approved instructor and subject matter expert, she enjoys teaching for both CPC and CRC, and mentoring students to confidently sit for their certification exam and succeed in their coding career and assisting in AAPC projects. In addition to presenting throughout the industry, Janice also teaches an introduction to Coding & Billing in the university setting to both students of this field and medical students. Outside of the office, you will find Janice in her garden or traveling and adventuring with her family.

 

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